WeSave Discount Savings Program
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Sam Wilkins, Director
South Carolina Office
of Human Resources
8301 Parklane Road
Suite A220
Columbia, SC 29223
Phone: (803) 896-5300

INSPECTOR GENERAL'S
FRAUD HOTLINE

(State Agency fraud only)

1-855-SCFRAUD
or
1-855-723-7283

The State of South Carolina is pleased to present a new discount card program for state employees that allows them to save on everyday purchases from participating merchants.

WeSave - Frequently Asked Questions

Q: Is there a membership fee to join WeSave?
A: No. WeSave is a free program provided to SC State employees.
Q: If I already have a WeSave account, should I create a new one?
A: Once you have created a WeSave account, you can use your former WeSave card # or the e-mail address used to create the old account to create a new account. You will receive an E-mail from WeSave asking you to verify your account. Then, once you verify the information, you will need to set up a new Username and password.
Q: How do I update my account information, such as name, home address, and e-mail address?
A: Log onto www.WeSave.com and click on the "My Account" link in the top right hand corner of the page. Click on the yellow plus sign (+) located beside the information you want to update. Update your information and click "Save."
Q: How can I change my password?
A: Log onto www.WeSave.com and click on the "My Account" link in the top right hand corner of the page. Click on the yellow plus sign (+) beside "Change Password." Enter your current password, new password, confirm new password, then click "Save."
Q: Can I change my username?
A: Once you have created your username, you cannot change it.
Q: How can I change my security question and answer?
A: Log onto www.WeSave.com and click on the "My Account" link in the top right hand corner of the page. Click on the yellow plus sign (+) beside "Security Question/Answer." Update your question and answer then click "Save."
Q: How can I sign up for WeSave's bi-weekly E-mails?
A: When you create a WeSave account you have the option to sign up for WeSave's bi-weekly E-mails. If you did not sign up (opt-in) at that time, you can do so by logging onto www.WeSave.com and clicking on the "My Account" link in the top right hand corner. Find the heading "E-mail Settings" and click on the yellow plus (+) sign to the left of the heading. Your e-mail address will be displayed as "Current/Verified E-mail." If that is the e-mail address you want bi-weekly information sent to, then click on the link that reads "click here." You are now subscribed to WeSave's bi-weekly E-mails.
Q: How can I opt-out of WeSave's bi-weekly E-mails?
A: Log onto www.WeSave.com and click on the "My Account" link in the top right hand corner of the page. Find the heading "E-mail Settings" and click on the yellow plus (+) sign to the left of the heading. Your e-mail address will be displayed as "Current/Verified E-mail," which is the E-mail address you are receiving WeSave's bi-weekly e-mails. Click the "unsubscribe" link. You have now unsubscribed from WeSave's bi-weekly e-mails.
Q: How can I redeem WeSave discounts?
A: For Local Merchants: All local merchants will offer printable coupons on the WeSave site. To print coupons you will need to log onto www.WeSave.com, click on the "Deals" tab, and search the appropriate category to find the merchant. Once you find the merchant and discount you are interested in, click on "Coupons," click on "Print Coupon," and then click on "Generate Coupon Now." Your coupon will generate and display on the screen. You can then click on the "printer icon" in the top right hand corner of the coupon box to print your coupon. Take the coupon to the merchant to redeem discount.
A: For Online Participation Merchants: All online merchants will offer their discount through online participation only. Merchants will either have a coupon code or a link to their website for the discount. To redeem online merchant discounts, you will need to log in to www.WeSave.com, click on the "Deals" tab, and search the appropriate category to find the merchant. Once you find the merchant and discount you are interested in, click on the merchant's website address or the link that shows "Click here for website." Once you are at the merchant's website, you will be able to redeem the discount. Discounted prices are already calculated on the merchant's page.

Q: If I still have questions, whom should I contact?
A: For further questions, please call our toll-free customer service number at (866) 987-2833 extension #105, or send an e-mail help@www.WeSave.com.